Privacy Policy

tk977 is committed to protecting the privacy of all players who use our online cricket betting and casino services in Bangladesh. This Privacy Policy explains in clear, plain language what personal information we collect, why we collect it, how we use it, and what rights you have over your data. By accessing or using tk977, you confirm that you have read and understood this policy.

This policy applies to all users of tk977, including visitors, registered account holders, and anyone who interacts with our platform through any device or browser. We serve players primarily based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and across Bangladesh. Our services include live cricket markets, BPL and IPL betting, and casino games from leading providers. Responsible use of our platform is important to us — this policy is part of that commitment.

1. Information We Collect

When you register an account, place bets, or otherwise use tk977, we collect certain categories of personal information. This includes:

• Identity Information: Full name, date of birth, nationality, and government-issued identification where required for account verification.
• Contact Information: Email address, phone number, and residential address in Bangladesh. This allows us to send account communications and support messages.
• Financial Information: Payment method details such as bKash wallet numbers, Nagad accounts, Rocket numbers, Upay details, and transaction references. We do not store full card numbers or banking credentials.
• Usage & Technical Data: IP address, device type, operating system, browser type, session timestamps, pages visited, games played, and bet history on tk977.
• Communications Data: Records of your correspondence with our customer support team, including live chat transcripts and email exchanges, to help resolve disputes and improve service quality.

2. How We Use Your Information

tk977 uses your personal data only for the purposes directly related to providing and improving our service. Specifically, we use your information to:

• Create and maintain your tk977 account, including verifying your identity and age (21+ only).
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported Bangladesh bank transfers.
• Enable you to place cricket bets, play casino games, and access all features of the tk977 platform.
• Detect and prevent fraud, money laundering, underage gambling, and other prohibited activities on our platform.
• Send you account notifications, promotional offers, and updates about cricket betting markets and casino games — only where you have opted in.
• Improve platform performance, personalize your experience, and conduct internal analytics to develop better products for Bangladesh players.

We do not use your data for any purpose that is inconsistent with the purposes described in this Privacy Policy. We do not sell your personal information to any third party for their own marketing or commercial purposes.

3. Legal Basis for Processing

tk977 processes personal data based on the following legal grounds, each applied according to the specific type of processing activity:

• Contractual Necessity: Processing required to create and operate your account, handle your bets, and complete financial transactions is necessary to fulfil our contract with you.
• Legitimate Interests: We process certain data for fraud prevention, platform security, and service improvement. These interests are balanced carefully against your rights and freedoms.
• Consent: Where we send marketing communications or promotional materials about cricket betting, casino games, or bonus offers, we do so only on the basis of your prior explicit consent, which you may withdraw at any time.

4. Sharing Your Information

tk977 does not sell, rent, or trade your personal data to any third party. However, in order to operate our platform and deliver services to you, we may share your information with a limited set of trusted partners:

• Payment Processors: Services such as bKash, Nagad, Rocket, Upay, and partner banks receive the minimum data necessary to process your deposit or withdrawal transaction securely.
• Game Providers: Providers such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Spribe may receive anonymised session data to maintain game integrity and fair play certification.
• Legal and Regulatory Bodies: Where required by applicable law or a valid legal process, tk977 may disclose information to authorities. We will notify you where we are legally permitted to do so.

All third-party service providers are required to handle your data in accordance with applicable data protection standards and are permitted to use your data only for the purposes for which it was shared.

5. Cookies & Tracking Technologies

tk977 uses cookies and similar tracking technologies to ensure the platform functions correctly, to analyse usage patterns, and to personalise your experience. The types of cookies we use include:

• Essential Cookies: These are required for the basic operation of tk977, including keeping you logged in during your session, maintaining your game state, and enabling secure payment flows.
• Analytics Cookies: These help us understand how players navigate tk977, which cricket markets and casino games are most popular, and where we can improve the platform experience for Bangladesh users.
• Preference Cookies: These remember your selected language, display preferences, and other settings so you do not need to configure them on every visit to tk977.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may impair the functionality of the tk977 platform.

6. Data Retention

tk977 retains your personal data for as long as your account is active or as long as is necessary to fulfil the purposes described in this Privacy Policy. In practice, this means we keep account registration details and transaction records for a minimum period required by our internal compliance processes — typically up to seven years following account closure — to satisfy record-keeping obligations and to resolve any disputes that may arise.

When your data is no longer required, it will be securely deleted or anonymised. You may request early deletion of your data, subject to any overriding legal or compliance requirements that apply at the time of your request.

7. Your Rights Over Your Data

As a tk977 user, you have meaningful rights in relation to your personal data. These rights include:

• Right to Access: You may request a copy of the personal data we hold about you at any time. We will respond within a reasonable timeframe.
• Right to Rectification: If any of your personal information held by tk977 is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal and compliance obligations.
• Right to Object: You have the right to object to processing of your data for direct marketing purposes. Upon receiving your objection, we will stop using your data for that purpose immediately.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service.

To exercise any of these rights, please contact our support team at [email protected]. We will acknowledge your request promptly and respond fully within the period required by applicable standards.

8. Data Security

tk977 takes the security of your personal data seriously. We implement industry-standard technical and organisational measures to protect your information from unauthorised access, loss, misuse, alteration, or disclosure. These measures include SSL encryption on all data transmitted between your device and our servers, secure data storage with access controls limited to authorised personnel only, and regular internal security reviews.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights, we will notify you and take immediate remedial action in accordance with applicable standards.

9. Third-Party Payment Services

When you use bKash, Nagad, Rocket, Upay, or a Bangladesh bank transfer to deposit or withdraw funds on tk977, you will be interacting directly with that payment service provider's system. Each of these providers operates under its own privacy policy and terms of service. tk977 is not responsible for the privacy practices of any external payment partner.

We strongly recommend that you review the privacy policies of any payment service you use in connection with your tk977 account. tk977 will never ask you to share your full bKash PIN, Nagad PIN, or bank account password with us or with any representative claiming to act on our behalf.

10. Protection of Minors

tk977 is strictly an adult-only platform. Our services are available exclusively to individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you believe that a minor has provided us with personal information or created an account on tk977, please contact us immediately at [email protected] so that we can take appropriate action, including account closure and data deletion. Parents and guardians in Bangladesh are encouraged to use parental control tools to prevent underage access to online gambling platforms.

11. Changes to This Privacy Policy

tk977 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, technology, legal requirements, or business practices. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of tk977 after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you remain informed about how we protect your personal information.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which tk977 handles your personal data, please contact our dedicated support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

You can reach us by email at [email protected]. Our support team operates seven days a week and aims to respond to all privacy enquiries within two business days. Please include your registered username and a brief description of your enquiry so we can assist you as efficiently as possible.